Customer Service

We’re one of only a few companies with in-house construction and customer service teams. This means that a team of helpful KD staff will be by your side throughout the building and buying process. Once your home is complete, you’ll then have access to a range of tools to get settled in your new home. This includes access to an After Sales Service Team, who can both help organize fixes and manage warranty issues on your behalf.

Your Home Warranty

All homes built by Khataw Development are covered by a 2-5-10 year home warranty by WBI Home Warranty. This coverage includes materials and labour for 12 months in the home and 15 months for common property, 2 years for distribution systems, 5 years for the building envelope, and 10 years for structural. Full warranty coverage details are available through the WBI Home Warranty. WBI offers some of the most comprehensive home warranty coverage in Canada, and provides homeowners with peace of mind and confidence in their new home purchase.

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